We do our best to check all of our products and make sure that they are top quality. From time to time, a product will slip past us with a flaw. In the case that one of our items arrives to you damaged or defective, we will readily accept returns free of charge. A photo will be required to show us the defective product, and we must be contacted within a week of delivery. We will replace the item or offer a refund if no replacement can be made.
To begin the process, email us at firstname.lastname@example.org to let us know that you have a damaged item.
While we are not responsible for damage done during shipping, we will do our best to replace damaged products if at all possible.